在里面first installmentin this series on Procurement Business Services, we discussed how procurement must have a strong competency in managing itself as a services business, being an integrator and “assembler” of external procurement services (including professional, content/information, and application services).
但before we explore how firms manage to do this, we should first discuss the “what” and “why” of Procurement Business Services (PBS).
在本系列的第二份分期上，我们定义以下条款：业务服务;共享服务和“全球商业服务”（型号与组织）;卓越中心（COE）;共享服务中心（或“服务中心”短期）;和更多。我们还提供对以下问题的见解：
- Should procurement really be a business services group?
- Should procurement report into a shared services/GBS organization?
- Where are Procurement Business Services going?
In future installments of this research series, we will outline where specifically procurement organizations are using CoEs and the organizational models they are using to deliver those services. We’ll also discuss practices from other services industries and process domains (e.g., CRM, Lean/Six Sigma in manufacturing) to show how the “procurement services business” can truly be managed like any other world class group.