Covering Coupa’s flagship conference live, from the Cosmopolitan in Las Vegas, for the first time in three years, Spend Matters set out to take the temperature of the Coupa community. Our analysts held numerous conversations with Coupa’s “Spendsetters” — exemplary customers from the Coupa community — as well as other current users, partners and prospects who occupy many industries and use multiple Coupa applications within the Coupa product suite.
鉴于Coupa Inspi以来的持续转型re 2019 — the provider has continued to expand via both organic development and acquisition in the intervening years, including major pushes into treasury, supply chain and T&E — we aimed to gather a sense of Coupa’s current standing in the procurement landscape and the steps it could take to address evolving customer needs.
Specifically, we asked dozens of attendees the following questions:
- How well do you think Coupa is positioned today to address the full scope of procurement challenges (i.e., multiple directions in addition to core savings goals)?
- What do you view as the most important things for Coupa to invest in over the next five years based on your organization’s specific plans or needs?