Where to Start When Identifying ERP Solutions

花费很重要welcomes this guest post from Mark Beckner,the founder of Inotek Consulting Group, a programmer and developer, and the author of technical books.

当您发现自己有任务时弄清楚您的组织上的ERP解决方案时,您可以快速搜索,并查找有多种供应商提供各种ERP解决方案。您在哪里开始在您确定哪些供应商和平台最适合您的过程?您需要查看功能,定价和资源。

Starting with functionality — how do you decide which of these solutions will best fit your needs? How can you find the option that matches your current business model but also will allow long-term customizations to meet future demands?

ERP(企业资源规划)解决方案与CRM(客户服务管理)平台分离的线条正在变得朦胧。

Vendors today realize the customer experience is critical to the continued growth and expansion of an organization. Traditionally, CRM solutions allowed for tracking and communication with customers. Today, these solutions cross into ERP and financial territory where customers are able to perform direct ordering actions. When the gap between ERP and CRM is closed, platforms become much more flexible and allow fluidity across functionality. Finances and inventory should tie directly into customer-focused marketing and public portal-based views. Think beyond order processing and inventory management as you select your platform.

接下来,看着定价,你会发现成本遍布董事会。虽然内部部署解决方案肯定是可用的,但基于云的服务是所有研发的服务,他们将为大多数组织提供最佳的长期选择。

这些服务通常发行定价on a monthly, per user basis. The costs can add up quickly, and pricing options can become complex to interpret. Your best bet is to work with a reseller or vendor to ensure you are getting the licensing model that best fits your need. For example, you may find a solution that retails for $50 a month per user. You have 50 users at your organization. You’ll find that within this model, only a percentage of your users will actually need to be licensed with the full $50, and that there are other reduced license options available — finding them often can only be done with someone who is familiar with these and has worked with them in the past. Don’t hesitate to reach out to several parties when working to determine what pricing model is best for your company.

最后,资源 - 它通常是诱人的,特别是对于较小的组织来说,要么使用“vanilla”(开箱即用)选项,或者使用内部资源来制作基本自定义。这两个模型都将对您和您的组织进行扰动。

他们提供的内容越来越复杂,但也越来越容易配置和修改。您肯定希望带来开发和配置了您选择的平台的外部资源,您选择了您选择的初始登机工程。想想你的ERP登上,就像税收或法律一样。很少有组织将自己征税,通常会向一名生活在税收世界的会计师外包。

So, too, with law. Few organizations would try to work through processes and documents that are better done by legal counsel.

When on-boarding your new platform, work with professionals whose expertise will ensure the solution is configured properly for your organization.

当你开始看看你想要的ERP平台to use within your business, look to future thinking platforms that allow for both traditional ERP tasks as well as CRM functionality. Make sure you understand the various pricing models before you select your platform. And don’t hesitate to bring in outside professionals to help you deliver on your initial roll-out of your application.

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