这不是太多年前,很少的采购职能或个人将看到管理咨询作为一个关键支出类别,值得他们的关注和优先事项。但我们都知道该行业的增长如何导致了许多组织的情况,咨询是一个主要和批判的花费,并且采购非常让它视为焦点领域。
但这是挑战性的。作为Fiona Czerniawska和我在我们的书中说,Buying Professional Services,
“It is not easy to buy these services, because of the intangibility and the lack of objective information. And the seniority and intelligence of the people who will be key stakeholders (suppliers and users) will be a challenge to the purchaser. All of this suggests that a high level of expertise is needed to buy professional services well and to understand the real ability of the supply side to deliver what is required”.
有些组织在这一领域取得了巨大的采购努力取得了巨大成功,但是说其他人已经挣扎是公平的。“这不像购买小部件”,因为任何顾问都会告诉你,但有些买家将其视为好像是!所以任何可以改进事项的东西都可以允许专家买家分享他们的知识,并增加购买方面和卖方之间的相互了解似乎值得。
所以很高兴看到一个新的Consultancy Buyers Forumbeing set up with the Management Consultancies Association taking the lead. They’re working to develop it with Paul Vincent, an experienced procurement guy and ex head of professional services procurement at BT. He’s a strong advocate of procurement and consultants needing to understand each other better, and as he says, the aim of the Forum is to “support the buyers and clients of consulting services, and it will attempt to bring together all those involved in consultancy purchasing decisions for mutual support and knowledge sharing”.
它可以自由加入采购从业者,文森特已经在采购方面大约有50名成员,包括一些非常“的大凤凰”,这是一个令人印象深刻的开始,并展示了这个想法的胃口。他还与客户,采购,咨询,媒体和学术界的成员一起汇集了一个指导小组。包含“客户”有很有趣,并识别一个积分菲奥娜,我在我们的书中占一定长度 - 该采购不能让内部客户脱离图片。此类别需要采购,客户和供应商进行三方方法all对成功的结果至关重要。
这是论坛如何工作的好图形。
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讨论这一点: