Code of Ethics

Spend Matters started out as a blog offering unbiased reporting, an honest opinion and insightful commentary on developments in the greater procurement community. As the organization grew, its founders created separate editorial, analyst, advisory and commercial teams to safeguard the independence and objectivity of its content.

Spend Matters has a reputation for publishing the most in-depth, independent and objective reviews of technology providers in the procurement and supply chain management realm. Subscribers toSpend Matters PROwouldn’t have it any other way.

“It took Spend Matters years of ranting and outspoken perspective to convince many readers of our relative objectivity in the market (or at least the objectivity that comes from knowing that dollars don't mean a thing regarding how we cover or don't cover specific providers),” writes Spend Matters’ Founder Jason Busch on the subject. “I used to have to defend myself from anonymous comments on what felt like a monthly basis, suggesting we were paid to somehow support a provider or perspective. But finally, the comments slowed...readers have accepted that our model, while far from perfect, is at least legitimately unbiased.”

Please take note that:

  • Spend Matters is the only analyst firm that not only encourages, but requires full-length demonstrations of solutions (for technology)
  • Vendors can freely request a review with Spend Matters analystsand enter the SolutionMap ranking process
  • If provider RFI inputs differ from capabilities displayed during the demonstration and other primary inputs (e.g., qualitative answers to RFI questions), Spend Matters reserves the right to adjust scores in comparison to our scoring scale; to date, the majority of scores for all fields have been adjusted by our analysts following submissions by vendors
  • Providers cannot ever purchase favorable or unfavorable opinions, scores or rankings
  • Vendors canpurchase advertising, co-branded content and advisory servicesthrough the commercial team
  • 收入流是多样化的,并且花费事项并不是任何一个收入流,客户或客户的维护独立
  • The analysts’ reputations are built on producing independent, unbiased research and analysis
  • It’s in the best interest of Spend Matters to objectively report on procurement solutions of all colors to safeguard our credibility within the industry
  • SolutionMap RFI组件和方法是透明的,并在发出RFI之前设置;根据市场上的购买活动,分析师团队的多个成员投票(和平均)投票(和平均)
  • Practitioner advisory clientscan fully “unpack” the underlying atomic weightings and create their own criteria and scoring for individual or suite-based solutions
  • 竞争基准咨询,这些咨询比较提供商,产品和/或能力仅代表从业者,顾问/顾问建议从业机构和M&A due diligence work
  • Advisory work comparing providers, products and capabilities is confidential and only for a customer’s internal use and never for use in competitive strategy efforts
  • Spend Matters employees and contractors cannot engage in third-party activities in conflict with company interests
  • Summary analyst and customer scoring and ranking insights are available toSolutionMap内部用户

In summary: Integrity is the lifeblood of Spend Matters’ research and our company

We welcome and value feedback:contact @ www.szcsmm.com