At least, I conclude that美国快递' expense reporting tool's developers don't use the card themselves. Maybe it isn't popular in India, or wherever the new AmEx site was coded. It certainly could not have been built by an experienced card user here in the US. In fact, the redesign of the AmEx tool is so bad that it has to be labeled as beta - not "client ready," to use financial industry terms.
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那有什么问题？他们削减了为什么我使用amex的核心Visafor both personal and (especially) business expenses – the spend reporting and analytics has taken a turn for the worse. I discovered this when I used the tool to see what the family's medical-related expenses had been in 2014 in order to adjust our MSA (Medical Savings Account) allocation for 2015. That's when I realized the new AmEx site just doesn't work.
Tags
在Amex中，您可以（或者我应该说可以) easily set up and manage "tags" that apply either individually or automatically to expenses. For example, I tag all healthcare-related expenses as "medical" to filter this out for MSA purposes. Similarly, phone and IT expenses get their tag, auto-related repairs another tag, and so on. It helps me stay on top of where the money goes. Similarly, with business expenses are simply tagged "Spend Matters" and then exported via an Excel file for entry into our T&E tool. The tags used to be seen immediately at the顶层当您登录并查看每个时间段的报告时。现在？他们不再在那里。新的UI已经将它们埋下了一层，现在需要点击每一行项目要查看标签是否已应用或不可能有效地增加总点击计数50倍左右。单击每一次费用，看看它是如何标记的不是改进。
花费类别
这是什么AMEX在这里完成了误导“千禧一代”的展示示例 - 新UI功能hugepiece chart with spend categories as defined by AmEx. For just about all users with a mixed-use card (both personal and business), these are arbitrary and useless. The commingled spend data displayed by default serves no discernible purpose. Breaking it apart (using tags for example to separate personal and business) is now quite difficult – not only has the click count increased when you try to work your way to the tags, the UIreverts当您切片并骰子数据时，AMEX自己的花费类别给出了一半的机会。显然这是一个最佳测试产品。
没有赞美？
好吧，有一些改进 - 新图背后的“想法”是好的，它看起来很漂亮，即使它是无用的。更好的是让用户将仪表板配置为其需求 - 应该对任何使用源代码工具的人都熟悉，我们都希望我们自己的报告和布局。对一个人来说是什么意义可能对另一个人无用。
The new UI出现成为响应的设计学校，这很好。请注意，我没有测试它是。UI看起来像右侧设计方向的一步，即使它是歹徒执行的。
结论
削减核心差features is inexcusable. This would be as ifD&B（最近发布了一个完善的SIM工具）是决定将其所有财务数据埋在UI中的几个层次，或者删除与您所在的特定供应商覆盖其风险内容的能力 - 它会没有意义。这就是新的AMEX网站的糟糕。
T＆E管理人员应该向AMEX提供反馈意见他们对重新设计的思想 - 如果有类似的某人实施类似的变更同意在其T＆E报告工具中，我相信用户群将非常沮丧。AMEX也需要获得消息，这不是一个可接受的重新设计。
A tip to AmEx - make sure at least 1 person on your development team is a hardcore card user. There's really no excuse for this kind of use-case disconnect.
我们可以在许多地区使用美国或任何卡用户
我相信我的团队有加拿大快递卡用户。
Luckily my team has a American express card user. lol
对于那些有兴趣的人来说，这是一个AMEX链接，您可以在那里提供您的反馈：
https://www.americanexpress.com/us/content/inspired-by-you/feedback.html.
他们显然是捕捞的赞美，但我派出了他们的支持团队的头部这条消息：
多丽丝，
实际上，与旧设计相比，新的UI / UX更慢，更复杂，更加复杂，更少于相关。
当然，新设计在视觉上更具吸引力 - 最初 - 直到您开始使用它，即。这些都是耀眼的问题：
* Tags are broken – no autosave on select any longer (the “add” label is incorrect, should say “save” – but autosave is better)
*标签被埋下 - 先前可见一目了然，现在必须扩展每一行项目，以查看标记的内容以及什么不是
*在切换用户，时间段等时，将重置为显示AMEX任意类别 - 无用
*新的，怪物大，饼图没有帮助 - 谁关心Amex花费类别？什么是有用的内容如何标记，此过程已经变得更加复杂。让我们使用设置关闭此饼图。
继续处理它，你现在已经被破坏了。
Thomas