This week’s SolutionMap Customer Insights report focuses on customer reviews forAgiloft, a contract management software vendor.
The applicable SolutionMap category for this report is inContract Lifecycle Management (CLM).
SolutionMap Insider members canclick hereto read about Agiloft in our latest report.
In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths. (The users’ names and companies are kept anonymous.)
通过客户洞察力报告,我们正在深入了解我们的解决方案模板数据库,该数据库根据其能力及其客户的客户审查排名市场的提供商。333manbetx has more than 900 customer reviews, and we’d like to share that insight for a few providers. (Read a sample report, like the image below,here.)
花收集大约20 quantitati重要ve data points as part of the survey process with each customer, and we solicit qualitative comments as well. We also reserve the right to reach out to those practitioners to both validate the solution and enhance our understanding of what makes the solutions truly valuable (or not).
SolutionMap Customer Insights will be a component of ourSolutionMap Insider membership.
Here are a few other items to keep in mind:
- We will publish a single Customer Insights report for each vendor covered (not by each technology category) and will update reports annually.
- There are TWO versions of the Customer Insights report:
- Thefirstreport is available to allSolutionMap Insider订阅rs, including vendors and consultants. This report focuses on the relative strengths of the provider, as described by customers. It helps facilitate a “race to the top” by providing benchmarking comparisons that show the results and hallmarks of customer success.
- Thesecondreport, which is onlyavailable only upon specific request(and NDA) to practitioners engaged in a specific vendor evaluation process, contains both strengths and weaknesses as noted by customers. We are restricting access to this report because we want to ensure the weaknesses are not used by vendors “against” competitors in the sales process.
In the coming weeks, we will publish Customer Insights reports onEC Sourcingand other providers.
To read past reports, SolutionMap Insider members can click here:
- SAP阿里巴的客户评论
- TalentNet’s customer reviews
- Field Nation’s customer reviews
- Scanmarket's customer reviews
- BuyerQuest’s customer reviews
- HICX’s customer reviews
- Vroozi’s customer reviews
- Bonfire’s customer reviews
- Keelvar’s customer reviews
- Beeline’s customer reviews
- Determine (Corcentric)'s customer reviews
- Allocation’s customer reviews
- Synertrade’s customer reviews
- GEP’s customer reviews
- APEX Analytix’s customer reviews
- Wax Digital’s customer reviews
- Coupa-Exari’s customer reviews
- Icertis’ customer reviews
- Sievo’s customer reviews
- Simfoni’s customer reviews
- Upwork Enterprise’s customer reviews
- WorkMarket’s customer reviews
- DCR Workforce (now Coupa’s) customer reviews
- Scout RFP's customer reviews
- Taulia's customer reviews
- SpendHQ’s customer reviews
- SirionLabs’ customer reviews
- Tradeshift’s customer reviews
- Oracle's customer review
- Basware's customer reviews
- Coupa's customer reviews
- 伊瓦卢亚的客户评论
- Zycus’ customer reviews
- Jaggaer's customer reviewsforJaggaerAdvantage, Jaggaer Direct and Jaggaer Indirect. (Please note: For SolutionMap, each of the three product lines has been reviewed and scored on a standalone basis by both their customer users and the Spend Matters analyst team, respectively. Our analysts have evaluated Jaggaer One's unified platform for the Q4 2019 SolutionMap update. The next Customer Insights report for Jaggaer will have customers' feedback on Jaggaer One.)
Not a SolutionMap Insider member yet?Access a sample Customer Insights report and learn more about membership now.
Related Articles
- Catching up on Agiloft: Watch Pierre Mitchell present on CCLM at their Summit 2019
- Agiloft: What Makes It Great (Contract Lifecycle Management SolutionMap Analysis)
- Agiloft: Vendor Analysis (Part 3) — Commentary and Summary Analysis
- Agiloft: Vendor Analysis (Part 2) — Product Strengths and Weaknesses
- Agiloft: Vendor Analysis (Part 1) — Background & Solution Overview

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